Future plc (FUTR) Earnings Call Transcript
February 8, 2022
Earnings Call Speaker Segments
Thank you very much for joining us. Over the last week or so, there's been a couple of updates around privacy and the changing media landscape. We received a number of calls from investors asking around what the [indiscernible] mean and what, if any, is the impact to future. We thought it would be helpful to update our privacy webinar from 2021 for the latest announcements to help explain what's changing and what it means, and why we believe that Future is well positioned to be a beneficiary. Zack and Nick will take you through a few slides, and then I will host a Q&A with Zack Nick that captures some of the questions that come up over the last few days. So without further ado, Nick, do you want [indiscernible] everyone with a brief reminder of Future's media fundamentals.
Thanks, Zillah. And before we get started, we want to just give you a recap on the core fundamentals that underpin Future as a media property. The first is users with enormous scale reaching 1 in 3 online users in the U.K. and U.S. Now, our lead verticals, this market penetration is even higher, which ensures we cover large percentages of addressable markets for advertisers, thanks to our search ownership strategy and audience development capabilities. The usage of our sites is a value. Thanks to the content we produce and the functionality on the site, we can demonstrate the users of high intent and deep connections with their passion points. This is not true for all publishers, many of whom will struggle to identify interest their audiences. And the third is that we continue to offer a wide range of tools to allow advertisers to reach their target audiences. One of these is, of course, Aperture, but there are many other things for our proprietary ad stack. And lastly, we have the ability to capture valuable first-party data. Our ad stack means we can capture information relevant to ad campaigns for our DMP, SmartBrief, e-mail data, Hawk, Hybrid, Falcon, and we are also looking at other ways of incorporating our rich and permission data sets from GoCo, Kiplinger and SmartBrief. Next, I'd just like to talk about what's changing. Looking forward, it's really clear that consumer privacy will play a major part in all areas of the advertising ecosystem and Future are really highly supportive of that. As you can see from some of the recent examples of industry change that we've highlighted on this slide, almost all are based around protecting the use of, whilst building a more healthy and sustainable ecosystem. The 2 latest changes involve Google update and their proposals for replacement of the third-party cookie across Google Chrome and the latest regulatory rulings around the transparency and concern framework, which is used to collect user permissions. Apple, Google and other large [indiscernible] vendors have all been innovating their platforms to bring more privacy compliant advertising solutions to market. Future are really well positioned to integrate and adapt to these technology changes as they are released into the ads ecosystem. So looking forward, Future's premium content has always had really high contextual relevance. Just think of some of the examples we see every single day, including iPhone review, [indiscernible] et cetera. These happen tens of thousands of times a day, and the user intent is really clear and ad performance is strong. Google's original Flock proposal had 30,000-plus cohorts whereas Topics has 350. This is still a lot more than many advertisers were ever used to be buying programmatically and they're ad targeted. The proposals from Google really narrows down the data that people can use when trying to target these users with adverts, making the publisher's ability to collect enhanced or enriched data even more unique. Our data is valuable, rare, [indiscernible] and we are organized around it, providing sustained advantage. Google have regularly provided industry updates following its January 2020 announcement that it's going to phase out the use of third-party cookies from Chrome, its browser. 2 weeks ago, they provide an update to the industry on where it got through the process, and I wanted to provide some really clear points of clarification. The first is that user [indiscernible] a more privacy compliant model has been introduced and proposed by Google, and we are supportive of these changes. The second is that Future fundamentally supports more privacy-focused ads ecosystem, and we've always been aligned to this. And third, we do all we can to work with a wide range of cookieless [indiscernible] solutions, including IDs, contextual targeting, platforms and various bits and pieces that allow us to transact with our buyers. Publishers such as Future have scaled, high value, intent-based audiences will do best out of these changes. And Zack, our CRO, will go into more detail around this on our first-party data solutions that we offer to our clients.
Thanks, Nick. Let me start by reminding everyone of Future's proprietary technology. Our tech stack works to create websites that users visit every day. This enables several spokes of Future's diversified revenue wheel. Relevant to this topic is Hybrid, our unique ad stack. Hybrid works in tandem with the tech stack to create standard display and video ad impressions that are complementary to the content on site. This system delivers the first-party direct and premium programmatic, our highest-yielding demand on-site, whilst enabling impressions to be sold via the open auction or real-time bidding. These are lower-yielding demand partners. The system ensures we achieve the highest possible price for each impression sold. Hybrid is flexible by design and can integrate with any partner. This allows us to work with a diverse range of partners and avoid any dependencies. The flexibility also allows us to adapt to new technology early. Future regularly works with partners in alpha and beta programs to test new solutions and contribute to their product development road map, ensuring that our needs are met and well served and that Future remains at the forefront of ad tech innovation. Hybrid now benefits from Aperture, a data targeting platform. With the ability to capture and target unique high-value audiences, the future value proposition is stronger than ever and positions Future wells to work directly with large media buyers such as ad agencies to buy very large [indiscernible] ad impressions at higher yields. Future already works with these agencies and is becoming a key partner, selling more impressions directly at higher yields and with fewer intermediatory taking fees, creating the upside risk we see. Now I'd like to talk to you about the Transparency and Consent Framework [indiscernible] TCF. The TCF gives the publishing and advertising industries a common language with which to communicate consumer consent for the delivery of [indiscernible] and online ads using data collected on that user, is overseen by the IAB, an industry body. The Belgian Data Protection Authority, which acts as the lead authority of data protection in Europe, has ruled that the TCF does not make it clear enough to online users that their online data is being used for and [indiscernible] where the consent is used, is therefore, not GDPR-compliant. The IAB has 6 months to make the framework compliant following a review. It should be noted that there have already been multiple updates to the TCF. Some of the DPA's recommendations were already addressed in previous updates. Publishers and advertisers are used to and fully expect that this framework to be amended. The industry continues to work with all stakeholders to find a solution that works, whilst respecting users' privacy. The ruling is a catalyst for more change, change that Future is well positioned for. As a premium publisher, we have a good relationship with the communities that we serve, which drives a higher opt-in rate for data usage. The value of the data that Aperture collects with users' consent is becoming more valuable. Due to Future's scale, reaching 1 in 3 online users in the U.K. and U.S., compliant data can be collected and used across the platform, allowing advertisers to reach high percentages of target audiences, making Future a strategic partner to the large media buyers. Our Proprietary Tax Act allows any and all the changes to industry standards to be implemented quickly and with no dependency on other partners. We must await further developments on the TCF changes, but we believe the framework will continue and has adapted sufficiently before to meet the needs of all stakeholders. Future remains well positioned to adapt to and take advantage of the changes as we surface the value of our high-intent premium audiences and contextually relevant and quality sites. I hope that this has helped answer some of the questions on how Future is positioned within a complex system. To summarize the key points from today, media is and will continue to be a constantly changing environment, and Future has a strong track record over recent years of adapting and thriving with change. Future is supportive of the move to protect consumer privacy and we believe that we have a key role to play as a premium publisher. There is no material downside risk to the revenue from the changes to third-party cookies. And there is an upside case that we will increase revenue through providing yield and market share due to availability of our high-quality first-party data that is becoming increasingly scarce. Future is well positioned already due to our proprietary tech stack. We maintain large audiences with high intent that the advertisers are keen to reach. We have global reach, covering 1 in 3 U.K. and U.S. online users. And finally, the Aperture platform that captures first-party data makes us valuable to advertisers, works with direct and private marketplace deals. Now I will hand back to Zillah to cover some Q&A.
Thanks, Zack. We wanted to make sure this session was as helpful as possible. And so we've collected some of the questions we received over the last few days. So what do you think happens, Nick, now in relation to TCF and the IAB?
Transparency and Consent Framework, TCF, is overseen by the IAB, the Interactive Advertising Bureau of Europe. They now have 6 months to make the framework compliant and have already said that they are working with the relevant regulators to amend it until this feedback from this, the full extent of any changes required for the industry will not be known. From our perspective, it's worth noting that we've already employed several iterations with the TCF, and we're committed to maintaining user privacy within the industry framework.
Okay. And so Zack, what do you think that the ruling on TCF means for Future?
So the ruling is an industry-wide matter and one which Future is well positioned to respond to as a premium publisher, our scale and specialist intent-based content lends itself well to closer relationships with our audiences, and therefore, we anticipate being net beneficiaries of any resulting changes. The value of the data we collect from users with consent will increase as [indiscernible]. We collect data from a variety of different global sources, including opts-in with permission from GoCompare and SmartBrief. Advertisers still need to reach the target audiences. The Future continues to offer contextual targeting solutions which when enriched with our data offering, makes the Future proposition a very compelling one for advertisers.
And so Zack, do you think it's likely that future will need to erase any data collected prior to the ruling?
So the IAB has 2 months to present a plan to the DPA in order to address the issues raised. It isn't the case that the current transparency and consent framework was found to be illegal. From our perspective, Future has always ensured we follow best practice in collecting consent from users and the use of the data for advertising is done in a transparent way. Our view is that the data in Aperture, for example, won't be impacted, but it should be noted that the data within Aperture is constantly refreshed and recollected. Part of its value is the recency of the data and therefore, its accuracy in reaching the target audiences that advertisers want.
That's a really good point. Zack, given that the ruling will limit the information that Future and other publishers are likely to able to collect on audiences, won't this lead ultimately to yield compression? And by extension, hit Future's revenues and profitability?
So it could limit the collection of data, but this has to be seen. And we need to await the proposals to be published. What is clear is that any impact will be industry-wide. And to the extent that less data is available, we believe that Future, as a leading branded publisher, reaching 1 in 2 in the U.K. online, will be able to offer advertisers the audiences that they want to reach. We've always complied with regulatory guidelines, and we have an excellent track record of ensuring we can continue to grow our digital business and the yields due to the scale and nature of our brands and the content they produce.
Thanks, Zack. So changing focus, Nick, would you mind providing us with a recap about topics? Could you provide a similar overview of what actually was announced?
Yes, sure, Zillah. So the announcement from Google on the 25th of January this year was that they are retiring FLoC and proposing Topics as a replacement for third-party open auction targeting across Google Chrome, and we welcome this move. FLoC means Federated Learning of Cohort, and it's the type of web tracking, whereby a group of people in cohorts based on their browser history for the purpose of interest-based ads. With Topics, your browser determines a handful of topics like fitness or travel to represent the topics -- top topics that for the week that you look at based on your browsing history. Topics are kept for only 3 weeks, and all Topics are deleted from your browser. The fact that Google intends to provide less granularity and significantly more generic information to marketers through Topics, is a welcome sign, we believe, that Google will listen to feedback from the ad ecosystem and have adapted their proposals accordingly.
And so Nick, how does this impact Future? The impact -- the introduction of Topics?
So I think the move to Topics will lessen the targeting capabilities of those clients spending across the lower yields open web, making it harder for them to reach their target users actually and hit their campaign objectives. We believe this presents a brilliant opportunity for the Future of the direct and very compliant relationships to the user base that allows us to offer rich, high-yield and first-party ad solutions to our clients. We have significantly invested in Future's first-party data capabilities over the last few years through Aperture as an example, our audience data platform and we focus on onboard in a range of unique and proprietary data sources from technology solutions such as Hawk, our e-commerce platform, amongst others, to ensure that we can offer the best-in-class advertising products and targeting capabilities to our clients. The third-party cookies are phased out from Google Chrome, solutions such as actual enable commercial teams, our commercial teams to take high yield and curated and scaled audience segments to market. This will become ever more important as marketers will still want to reach users with certainty and accuracy while also still hitting their campaign objectives.
Nick, this might feel like an unfair question, but it's obviously not going to stop me asking you. How many more changes from Google could potentially come in the Future beyond the changes already announced?
Yes, it's a great question, actually. And definitely one thing that's for sure is that the ads ecosystem is always in constant change, but change is a good thing. And we -- as we've already covered actually in this presentation, I think the latest change is for 100% user privacy and that's what we're generally supportive of. Future has always adhered to the relevant industry standards and collect used data and [indiscernible] we work incredibly closely with all the major industry bodies and ad tech companies, including the likes of Google around new proposals. And we're actually part of some of the early alpha and beta tests and have been so far because of the nimbleness of our [indiscernible] stack. Just look at the excellent growth actually we've seen in recent years across our platform.
Do you expect any of the verticals to be more or less impacted by these changes through Topics? Or do you expect it to be relatively consistent across the portfolio of brands?
Yes. The change will actually impact all open market buyers across Google Chrome with [indiscernible] cookies are currently used to target ads. It's yet to be seen what will happen to open market yields, but we've been living with similar set-ups actually across Safari and Firefox as a good example, both browsers for many years. And we already offer and have done for many years, a range of advertising solutions to reach these users.
Thanks, Nick. Another question we've had from shareholders is what percentage of future revenue streams could be positively or negatively impacted by the various changes? So that is only fair that I picked up this question, and I'll answer it from the group perspective. Fundamentally, we expect these changes to continue to have a net positive impact on Future's yields. Let me have just go through this in a little bit more detail. To put TCF changes into perspective, 25% of Future's total revenue is based on inventory-based ads in the U.K. And so the likelihood of a change to the consent message having any sort of material impact on the group is de minimis. As we've outlined today, nobody knows the full details of these changes as regards to the TCF. So it's difficult to provide a precise figure on that, but I'd emphasize that we'd expect to be a net beneficiary overall. We've been through a number of consent framework changes over the last decade. And during this time, Future's digital yields have grown. We have a significant advantage in that the main advertisers, who are also those with higher yields, are endemic and therefore, able to advertise in a number of ways with us, including contextually as well as through audience-based [indiscernible] In terms of Google and the depreciation of the cookie and the introduction of Topics, our thesis, which we've been -- we have seen evidence over the last 18 months is that Future and premium publishers will be net beneficiaries. Topics, the change, which means less data available in the market, which, based on our experience to date, should increase demand for premium publishers and thereby increase the proportion of inventory we sell directly to clients, thereby, overall increasing our advertiser revenues. At the moment, only 8% of our total revenues, including [indiscernible] are sold through the open auction, the part impacted by Topics. And therefore, negative warranties on yields in this part of our business, we believe, will be more than offset by the increase in demand and yields for our first-party impairment inventory. And that's what we've seen so far. Our specialist audiences, combined with the scale to be able to partner with OEMs and its core categories puts us in a strong position. And consequently, we believe that future will be a [indiscernible] beneficiary. Thank you very much for your time today, and I do hope you found this webinar helpful and are assured as we are that the benefit of Future's diversified business model and large-scale audiences means we believe that the risk remains on the upside in the changing media landscape. Thank you.
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