Home / Transcripts / Arcadis NV (ARCAD) · October 27, 2022

Arcadis NV (ARCAD) Earnings Call Transcript

October 27, 2022

Euronext Amsterdam NL Industrials Professional Services trading_statement 57 min

Earnings Call Speaker Segments

Christine Disch executive
#1

Good morning, everyone, and welcome to this virtual Analyst Meeting. My name is Christine Disch, and I'm the Investor Relations Director at Arcadis. We are here to discuss Arcadis' third quarter results released this morning. With us on the call are Peter Oosterveer, our CEO; and Virginie Duperat, our CFO. We will start with the presentation by Peter and Virginie, which will be followed by Q&A. [Operator Instructions] Kindly keep it to a maximum of two questions at a time. Lastly, I would like to call your attention to the fact that in today's session, management may reiterate forward-looking statements, which were made in the press release. Please note any of these risks related to these statements, which are more fully described in the press release and on the company's website. With these formalities out of the way, Peter, please over to you.

Peter Oosterveer executive
#2

Thank you, Christine. Good morning, everyone, and welcome to our third quarter results. Over the last 3 months, we have continued to see strong growth and improved performance across our businesses, driven by our three global business areas: Resilience, Places and Mobility. Our net revenues totaled EUR 740 million and increased organically by 10.9%, while our backlog remains in a strong position with 5% growth, underlining buoyant clients' demand. Our operating EBITDA margin improved to 10.3%, up from 9.5% in Q3 last year, a significant year-on-year improvement driven by all three GBAs. Let's take some time to focus on our three business areas and see what is driving our growth. Our Resilience business, it continues to benefit from increased client demand for environmental restoration, climate adaptation, energy transition and advisory and water optimization solutions, particularly in the U.K. and Europe. This demand led to organic net revenue growth of 13.7% and a healthy year-on-year backlog organic growth of 5.4%. The market outlook remains strong for areas like energy transition, particularly in Europe, given the dependency of Russian oil and gas. We're seeing many energy clients seek secure and sustainable solutions with a growing focus on grids, renewable energy generation, electrification of transport, hydrogen and the creation of local energy systems. TenneT is one such client example where we have recently won a framework to develop a 9 gigawatt offshore wind project in Belgium and the Netherlands. With all eyes on COP27 in Egypt next month and the hope for even greater clarity from world governments and leaders to meet Paris 2050 net-zero targets. It is reassuring to see that our clients remain committed to addressing the impacts of climate change. For example, in New York, we have recently been selected by the Battery Park City authority as lead designer and engineer to help create an integrated flood risk management system on the west side of Laurel, Manhattan. With rising levels posing an ever-present risk, the mile-long flood barrier system will not only help to protect the city from coastal flooding, but will also include wider improvements to the city's drainage infrastructure and underground sewage system. In Places, net revenue organic growth stands at 3.6% with large wins in North America and Germany and increased demand from manufacturing and government clients. This was slightly offset by weakening market circumstances in China, mainly due to the continued COVID lockdowns. We continue to see significant success supporting the development of industrial manufacturing facilities and so-called gigafactories. A salient example is our work with a high-end automotive manufacturer developing their first EV plant by providing design and project assurance. This brings our GBA model to life with experts coming together in collaboration from North America, the Netherlands and the U.K. to provide a seamless experience for the client. This ability and agility of connecting our people with each other and with clients, wherever they are located, is a key strength for Arcadis, as we move forward. The appetite for smart and sustainable buildings and net-zero facilities also continues to grow as clients increasingly want to reduce their carbon and their cost from both existing and new build developments and projects. For example, in Paris, Arcadis is working with partners on an extension to the national archives as part of commissioned by the French Ministry of Culture. Our team will design an intelligent management and control system to optimize the energy footprint and ventilation of the new building, while minimizing the impact on existing green spaces and protected trees on the project. Once complete, it will create a pleasant and cleaner environment for employees and visitors of the Arcadis and ensure that the precious documents stored in the building are protected for generations to come. Within our Mobility business, significant tailwinds in the Netherlands and a growing appetite for smart mobility solutions from highways and public transport clients help to deliver organic revenue growth of over 15% and a very strong backlog growth of 9%. The Mobility and Infrastructure market continues to benefit from infrastructure stimulus packages in North America, in Europe and the U.K. leading to a healthy pipeline of activities for 2023. Client demand for electric vehicle solutions and the increased use of data to inform infrastructure investment and improve the passenger experience also shows no signs of slowing down. The recent acquisition of the IBI Group and their experience in developing digital tools, including CurbIQ and Travel-IQ will further help to pursue new opportunities and strengthen our mobility business, both in North America and across the world. The commitment to sustainability and reducing embedded carbon in infrastructure continues to remain key priorities for mobility clients. In the U.K., as an example, we're part of a joint venture team working with High Speed 2, the largest infrastructure project in Europe, to half the amount of embedded carbon in construction. Our pioneer approach is currently being used on foundation works for one of the project's main viaducts and was inspired by structures on the latest French high-speed TGV lines. By using significantly less carbon-intensive concrete and steel, we will be able to save an estimated 7,430 tonnes of carbon, the equivalent of 20,500 return flights from London to Edinburgh. All these examples highlight our strong desire to create integrated solutions that truly deliver sustainable outcomes and generally improve the quality of life for the clients and the communities we serve. I'll now hand over to Virginie to talk to financial figures in more detail.

Virginie Dupérat-Vergne executive
#3

Thank you, Peter, and good morning, everyone. Before we go through the quarterly results, I would just like to highlight that our financial statements reflect the closing of the acquisition of IBI, which happened on 27th September, 2022. Therefore, the balance sheet fully includes IBI contribution as well as related balance sheet KPIs. The P&L contribution of IBI of 3 days in the quarter has been assessed as nonsignificant. And as such, the P&L elements of the quarter as well as related KPIs do include Arcadis contribution as a stand-alone. Over Q3, we delivered net revenues of EUR 740 million, representing a strong organic growth of 10.9% and growth was driven by all three GBAs with Resilience and Mobility being exceptionally strong in North America and the U.K. In addition, the currency impact was 9%. Our operating EBITA was EUR 76 million as the operating EBITA margin improved to 10.3% versus 9.5% in Q3 last year, driven by all 3 GBAs with a significant year-on-year improvement of places from improved operational efficiencies despite lower working days, hitting whole 3 GBAs in the U.K. and Australia due to the Queen Elizabeth's funeral. Our EBITA was EUR 27 million for the quarter, as nonoperating costs amounted to EUR 49 million and includes some transaction costs related to this very recently announced acquisitions and a net loss on divestments of noncore geographies in Singapore, Malaysia, Hong Kong Design & Engineering business and non-core activities at Switzerland's labs and France Environmental Restoration and Waste business. These net losses are noncash costs. Free cash flow generation during the quarter was EUR 38 million and below last year's EUR 75 million, driven by sharp revenue growth, elevating working capital levels and some transaction costs related to the recent acquisitions. Free cash flow generation year-to-date was EUR 27 million, which was impacted by a normalization of working capital levels compared to 2021. Our net debt increased to EUR 880 million as we do the bridge loan of EUR 600 million to close IBI transaction and IBI net debt elements are bringing an additional EUR 54 million on our balance sheet. Revenue growth accelerated in third quarter to a very solid organic growth of 10.9%. And the operating margin for the third quarter at 10.3% improved year-on-year and followed our seasonal pattern of a typically stronger second half of the year. We continued our efforts to successfully pass on wage inflation. Net working capital percentage improved versus last year. We remain disciplined on net working capital management in these times of significant revenue high growth, maintaining a 13.8% net working capital as a percentage of gross revenues and 72 days of DSO. We saw favorable network development during the quarter. And with an organic increase of 5% year-on-year, we had a very strong order intake of EUR 718 million. Finally, divestments of noncore geographies and businesses resulted in a backlog reduction of EUR 94 million, and we saw almost no cancellation in the quarter. IBI's backlog of EUR 530 million was added. And all in all, this resulted in a net record backlog of EUR 2.8 billion. Turning to the performance of the GBAs in the quarter. As Peter mentioned, we saw Resilience delivering a record 13.7% organic growth during the quarter, thanks to the strong contributions of U.S. Environmental and Water Solutions and even stronger U.K. and Continental Europe contribution. In this area, the growth has been supported by the successful optimized onboarding of new hires. Our places GBA did delivered a modest organic growth of 3.6%, resulting from the combination of a very strong growth in the U.K. and in a slightly lesser extent in Continental Europe and in the U.S., offset by a decline in Greater China area, where we currently see market circumstances weakening and where we have a very selective approach in the project we take in all type of solution we offer on project management, cost and commercial activities to architecture. Finally, our Mobility GBA delivered a steady growth performance with an organic growth rate of 15.4% in the quarter, resulting from the execution of large mobility projects in Australia and in the U.K., notably, supported by double-digit growth in almost all markets where we operate. Globally, on all GBAs, the pace of growth has allowed to limit the effect on P&L of the addition of an exceptional additional bank holiday in the U.K. and in Australia in the quarter. On the back of the strategic decisions we took earlier in the year, we started our first quarter with a record EUR 2.8 billion backlog value, our highest ever. This includes IBI backlog, which, again, is EUR 530 million at the end of Q3, and that represents a strong backlog loss of 17% year-on-year, which is almost fully an organic growth. In terms of geographic split, we show a rebalanced backlog tailored to high-growth geographies and businesses with an increased share for Americas, representing now 50% of our backlog. And on average, Places and Mobility backlog contain projects of longer duration compared to Resilience. And that's the reason why we have 30% backlog -- 34% backlog for Resilience at the end of the quarter and a rather longer backlog on Places and on Mobility. And with that, I will hand you back to Peter.

Peter Oosterveer executive
#4

Thank you, Virginie. I hope you do agree with us that these are a strong set of results. I'd now like to focus a little bit more on our strategic progress to date. And let me begin by doing so and showing how we are bringing digital leadership to the heart of all we do at Arcadis. Following the successful completion of the IBI acquisition in September, we're now moving forward with establishing our fourth GBA, called Intelligence. The new GBA will combine the best of IBI's Intelligence segment and Arcadis Gen to create an attractive suite of data-driven products and solutions to meet the ever-changing priorities of our clients. Intelligence will support Arcadis' existing GBAs and deliver a wide range of services from tech-driven consulting, such as software and systems design and integration, Software as a Service or Software as a Product. And one such example is Travel-IQ, an advanced traveler information system designed by IBI that provides real-time multimodal trip planning to the public, which is highly complementary to our Mobility GBA solutions. For sustainable solutions, I want to put the spotlight on the recent and intended acquisition of DPS. The acquisition of 2,800 people business will drive our ability to increasingly serve our clients with sustainable solutions across all phases of their asset life cycle. Clients in the life sciences and semiconductor sectors, which are the sectors in which DPS operates, are increasingly looking for full service offering from an adviser they can trust and an adviser that offer speedy delivery. Arcadis already has a critical role in early stages of these type of projects, particularly around site identification, environmental planning and permitting and at the end of the project, including facilities management. Our DPS fills in the significant gaps providing expertise at the core of the project in the case of semiconductor manufacturing, the design and build of the manufacturing facilities to ultimately produce the semiconductor chips. Together, Arcadis and DPS are strongly placed to be that full service provider for clients in the life sciences and industrial manufacturing and technology markets, combining our complementary service offerings expertise and our global reach. On focus and scale, throughout Q3, we've made significant progress in optimizing our strategic portfolio and focusing our efforts on operations where we see most attractive opportunities. As Virginie mentioned earlier, this has resulted in the divestment of our noncore business in Switzerland, Malaysia, Singapore and our Design & Engineering business in Hong Kong. These divestments represent about 900 people and about EUR 47 million of annual net revenue. And they were in addition to the divestments of the Czech Republic, Slovakia, Thailand and our noncore environmental restoration business in France in the first half of 2022, which altogether represented about 190 people and about EUR 11 million of annual net revenues. We will continue to review the strategic portfolio in Q4, again, based on criteria including scalability, long-term growth potential, financial performance and scope of services available to our clients. To conclude, I'd like to summarize our strategic progress this year, following the implementation of our global operating model and the creation of the 3 GBAs, I am confident well-positioned organic growth with inorganic growth opportunities. The acquisitions of IBI, Giftge Consulting and the planned acquisition of DPS are not only fully in line with our strategy, but they will also allow us to accelerate the delivery of our 2021, 2023 targets. Furthermore, we have seen growing demand for digital products and sustainable solutions from clients, highlighted by strong results and a record backlog. The recent acquisition of Giftge Consulting will only further strengthen our position in the energy transition market. And Arcadis, joining forces with DPS, will allow cross-selling of sustainable solutions, including sustainability advisory, enviro, social planning and permitting. By focusing and scaling our business across 2022, we have driven operational efficiency through the new GBA model and greater use of GECs, focused on high-growth markets and moved away from countries that are considered noncore from a geographical or from a services point of view. In 2023, we see greater opportunities to further scale our operations and focus on the buoyant North American market, bringing the best Arcadis has to offer to address clients' needs. So to wrap up, although the evolving geopolitical situation and Inflationary headwinds remain firmly on our radar, our strong revenue growth, record backlog, combined with the exciting new growth opportunities, IBI, DPS and Giftge offer positions us really well to meet our 2023 strategic targets. I can only be very proud of all the teams across Arcadis that have kept the right focus on our clients in these busy, but yet exciting and challenging time for our company. It is on that note that you will have also heard my news today that I plan to retire at our AGM in May of next year and hand the baton over to Alan Brookes, our Chief Operating Officer. Alan brings significant international senior leadership experience, a very strong strategic commercial and operational background and a deep understanding of Arcadis. It's been an honor and privilege to lead Arcadis over the last 5.5 years. I will, obviously, miss these sessions with all of you greatly. And with that, I'd like to hand it over to Christine, who will after some short introductions, open it up for Q&A.

Christine Disch executive
#5

Hereby, I would like to open it up for Q&A. I already see some requests for questions coming in. Okay. Martijn, I see that you have a number of questions. Please go ahead.

Martijn den Drijver analyst
#6

Can you hear me?

Christine Disch executive
#7

Yes, we can. Go ahead.

Martijn den Drijver analyst
#8

Okay. My first question is on the organic backlog development. If you take the last 3 quarters, even though still healthy, they have declined yet you speak in the press release about strong demand. Can you explain the developments? And secondly, and this is the one question, should we read that statement on strong demand that you're expecting an acceleration again going forward? So that's question one. And the second question is about cash conversion. Obviously, leverage is up at 2.2% -- 2.2x net debt to EBITDA pro forma at the end of this quarter. You've mentioned talking about the acquisitions that deleveraging will mainly come from the high cash flow conversion, yet cash conversion in the last two quarters hasn't been that great. So my question is, what are you going to do to improve that? And when will that actually happen? Is that already going to happen in the fourth quarter or will that take a little bit more time? And then I'm just going to sneak in a third question, have you guys had any update in terms of thinking about your balance sheet? The debt and refinancing question.

Peter Oosterveer executive
#9

Yes. Thanks, Martijn. So let me -- as we almost always do kick it off and address probably the first half of your three questions, and then I'll turn it over to Virginie to answer the second half. So the strong demand is, obviously, reflected in the backlog, which we already have. And to grow a backlog, while you, at the same time, also grow the work you execute, I think, is a reflection of that demand. We have grown substantially, but yet with the growth, we have still been able to take on more work than we have performed. And then maybe a bit more anecdotally, and not reflected in the numbers, but still important is what we're hearing from our clients. And despite the challenges, which I think we all face with the geopolitical tension, the inflationary environment. At the same time, many clients, particularly in the, say, private domain, do see the need to accelerate the energy transition as a way to actually allow them to survive. That sounds somewhat dramatic, but it is a fact. It is a fact that if they don't accelerate the energy transition with the challenges we see immediately ahead of us that it will be really difficult for them to survive. And we see examples, which I don't need to probably mention, but you just have to follow what has been seen, if you like, in the local press recently. So the strong demand is something we expect to continue despite the -- that doesn't mean that we're ignorant and turn away from recognizing that these challenges exist. But the fact of the matter is that what we hear from our clients is a need to help them with energy transition and climate adaptation. And if you then add on top of that what we obviously see from the public clients, particularly in the regions, which have our full focus, and that, of course, includes Europe and North America and particularly when you look at government investments in many plants, which have to do indeed with a greener future with more sustainable assets than that does indeed at the end of the day, suggest that the demand is still very strong. So your second question is on free cash flow. What are you going to do to improve that? As you will have noted from prior years, free cash flow is quite seasonal. That has also been the case last year. And our expectation is that it will be exactly the same this year as well. So it is not like we need to do a lot of new things. The focus on free cash flow started back in early 2020. I think from that moment onwards in 2020 and 2021, over the year, we have generated strong free cash flow. And with a strong finish to the year, we expect to do the same in 2022.

Martijn den Drijver analyst
#10

If I may follow up on that. So in the second quarter, you mentioned that unbilled receivables went up because of high growth. You're saying that, that is basically what happened in the third quarter again, and that will reverse in the fourth quarter. That's basically the message?

Peter Oosterveer executive
#11

The fourth quarter will be the usual strong fourth quarter as we've seen in prior years.

Martijn den Drijver analyst
#12

Okay. Got it.

Virginie Dupérat-Vergne executive
#13

And again, I think that if you have a look on the big metrics of the balance sheet, you can see that the [indiscernible] remain maintained and the net working capital percentage is also really maintained, which shows that, yes, it's increasing, but it's not increasing in the same pace. So then the effort of the team to maintain that are quite good. And I would say that what is impacting the cash flow of the quarter is, obviously, additional year-on-year elements of payments that we've been doing due to the transaction that has been happening over the third quarter and that the discipline is there and the cash conversion levels are maintained. So that is -- yes, we have really cash conversion, which is really back-end loaded in the year. We have typically very high [indiscernible], of course, to the end of the year. We still expect to see that this year. And there is no specific issue on our side, seeing where we are today. This is fully in line and what has been happening to the group over the last 6 to 12 months, I would say.

Martijn den Drijver analyst
#14

Just one minor follow-up. Will you be able to share the amount of the transaction costs, so we can calculate impute ourselves a bit what the working capital impact was?

Virginie Dupérat-Vergne executive
#15

Get the full P&L in the full year as usual, getting everything in part of it, for sure, will probably go on following in Q4, but that remain a small bucket, of course, quite well managed. I would say that the biggest element is noncash cuts related to the loss of -- attached to the divestments of Southeast Asia and other small European elements. I think that the last question of Martijn was around financing and such. So I don't want to really forget on that one. So Martijn, thanks for the question. I think that we have the bridge financing, which is in place. We've been growing it as you can expect. So it's there. It's something, which is valid for the next year with two opportunity of extending it. It's quite an attractive rate and such. Hence, we are not going to sit on it because that's not the governance of the company. So we'll see any window, who think is opportunistic in the [indiscernible] and in front of us to combat that in a solid financing element.

Christine Disch executive
#16

I would like to give Quirijn Mulder from ING, the opportunity to raise questions.

Quirijn Mulder analyst
#17

So my questions were, especially on CallisonRTKL. So from the presentation of DPS, I remember that there was something about the -- let me say, the integration of CallisonRTKL within IBI. And I must be honest here, I had expected some charges there. So can you maybe update us on the integration there for CallisonRTKL within IBI? That's my first question.

Peter Oosterveer executive
#18

Sure, Quirijn. Obviously, we closed formally on the IBI acquisition on the 27th of September. And that then formally also allowed us to start working on the actual integration. Now that doesn't mean that we didn't use the time between the 18th of July when we announced the intended acquisition and the 27th of September, wisely. We used most of that time to actually prepare ourselves for the integration. And in the meantime, we have increased the conversations between the IBI Buildings Group and CallisonRTKL. And the integration is actually in full swing. And that will also be signified by some announcements on the leadership I don't want to get ahead of myself, and I don't want to get ahead of myself and I don't want to get at itself -- ahead of myself in terms of informing the organization and the leaders themselves first. But suffice it to say that there's a lot of excitement on both sides to actually create what will be arguably one of the biggest architectural -- global architectural divisions in the world with close to 2,000 people. So it is in full swing. I would probably ask you to stay tuned for any further notification in the not-too-distant future, including who will actually be the leader of the combined organization.

Quirijn Mulder analyst
#19

Okay. And then my second question is about margins. I know that the second -- let me say, first half of 2022, there were margin -- there was margin pressure on the mobilization -- on Mobility and on the margins of Resilience related to digitalization and related to the -- to hiring people. Did that diminish in, let me say, in the third quarter? And what is the -- what are we looking forward? And then in relation to that, what is the attrition rate for the third quarter? And what are your expectations there?

Virginie Dupérat-Vergne executive
#20

And maybe I'll take this one on quarter 3 margins. So thanks for the wrap-up of what's happened before. It's exactly that. I think that -- maybe the point I would like to highlight on Q3 is that, for sure, there is a seasonal pattern and we see that, again, this quarter. The growth is really fueling in our P&L. And I think that as we said, our wages inflation progressively see their benefits in our P&L. I would also want to highlight that something I was highlighting because this has an impact, obviously, on the revenue growth. But as you can imagine, this has an immediate impact from the P&L performance is the additional bank holiday on a few of our key countries, which is, obviously, weighing on the performance and has an impact whatever on our already very good performance of the quarter. So that, I think, gives you also a little bit of the flavor of where we think we are currently. I think that resilience has been saying, obviously, the number of people quite growing. The onboarding process optimization is bringing fruit, and we definitely see that in the performance of the quarter. And that is a little bit not exactly the same model as Mobility and Places. The average length of the backlog is a bit shorter, and we go as fast as we have a number of people to get additional service orders and then they keep the backlog. So that will -- is bringing fruits. In terms of attrition, the stabilizing elements we've been talking about is still the same. And I guess that the average number is something, which has not really moved a lot over the last quarter, but definitely, we really benefit from getting that down and being so successful in how we bring new people.

Christine Disch executive
#21

Next up is Luuk Van Beek from Banque.

Luuk Van Beek analyst
#22

First of all, a question on Places where the organic growth was a bit lower than the other divisions. You mentioned China there and selectivity in taking contracts. But can you give a bit more detail on which types of activities were slowest growing? Is that mainly the older CallisonRTKL or any other areas that caused that? My second question is on the divested activities. Can you say something about the margin profile? Was that very different from the rest of your business? And also, you continue to look for noncore activities. Should you expect anything significant in the near term? And my final question is on the profile of Alan Brookes. Can you give a bit more background on Alan's experience in the integration of large acquisitions?

Peter Oosterveer executive
#23

Well, let me maybe take your questions and in reverse order, Luuk, and I'll start with Alan's experience and we'll then probably talk about the noncore and then I'll turn it over to Virginie. Alan actually came through an acquisition coincidentally or maybe not coincidentally, because many people in Arcadis came through an acquisition. Alan came through the acquisition of EC Harris, where he already held a senior position at that particular point in time. And of course, since the acquisition of EC Harris, we've done a few more acquisitions as the company. Alan was, I think, instrumental in creating what I can safely describe as a powerhouse in the U.K. Our second largest operation within Arcadis and only slightly smaller than the U.S. is. So clearly, a success story from a growth perspective, but also a success story from an integration perspective because the U.K. organization, as we know it today, is a combination of used to be EC Harris, Hyder and a few more acquisitions. So he has handled that firsthand. In addition, Alan has been in different places in the world, so brings international experience as well. And needless to say, having been a COO myself in the past, the COO tends to have a very strong focus on the operational side of the house as well. So all in all, if you look at Alan's track record in Arcadis the growth he has created in initially the U.K. and then subsequently in Europe, the Middle East and the U.K., the decisions he was willing to take, for instance, around the Middle East, make him, I think, a perfectly qualified nominated successor for the CEO role. Then on the noncore activities, specific question about the margins. Obviously, we went through quite an elaborate exercise to ensure that we would take the right decision, and that included criteria such as profitability, but not just only profitability. It also included other financial and actually also nonfinancial criteria to [indiscernible] determine whether or not a particular region needed to be part of Arcadis. So profitability is, indeed, one. And it goes without saying almost that the profitability of the noncore activities or the ones which we have made a decision on was below what we said as the benchmark within Arcadis. And then your first question, Luke, was on Places. Virginie, do you mind taking that one?

Virginie Dupérat-Vergne executive
#24

Yes. I think that in the organic growth of Places, definitely, Greater China is weighing and is declining year-on-year. And part of that, for sure, is about us being really cautious in the project we select. And we consider this geography of being an important one for us, but that does not mean that we need to take everything in a moment where we know particularly in Places. Some of the potential clients are not only in a great shape. So we are quite selective and that is strengthening the activity over there, [indiscernible] any sort of solution. So architecture with [indiscernible] in China being one, but this is a cautious project we have for any of our types of projects over there. So that, I think, is a strong element that needs to be taken into consideration and it's definitely having an impact. On the other side, you have quite a number of key geographies there where I believe the organic growth is a double-digit element. We are really growing fast in the new markets we are targeting. Remember that we more or less started in places in North America this year with the creation of our GBA Places, and that is really progressing very well. With the addition of the backlog of IBI's, combination of our strengths and DPS coming in, we will have a very, very strong footprint to be able to accelerate on that front over there. So what Places is facing at the moment is really repositioning, repositioning in terms of the portfolio to the type of project we are operating in. Remember that we've been trying to explain with the DPS acquisition and IBI. You know that the focus is about the right geographies and North America for Places is really important in our view. And the second thing is about the type of market and solutions and the resilient markets, such as life sciences and semiconductor being bought by DPS plus everything that we have been able to demonstrate on industrial manufacturing and especially in the automotive sector. All these elements combined together is progressively shifting the portfolio, and that's also something that we think is bringing the positive wins behind Places GBA, which is quite an important element in the current economic context, which is a little bit different when [indiscernible] as well. And then in terms of divestments and what we've been doing, a little bit like Middle East. So for sure, the average margin is not -- was not the same in these core areas -- in these areas that we consider as being noncore either because we had not a sufficient presence on the determined geography. And we didn't see really much between the efforts to be made locally to increase our size compared to what we can do in other markets where we think we have a better right to play and also more interesting projects to be positioned on in terms of the solutions and the service we want to deliver. So that is a shift of the portfolio to really be able to focus our priorities and our teams on this added value solutions in the geographies where they happen. Does it mean that we would be enabled? I don't know, to operate a project in Southeast Asia, either from another country, so a joint venture on a momentary solution for IT clients that we have and getting out, again, for sure not. And that's the beauty of the organization, but it means that we do not see the benefit in keeping a small structure to go on developing a little bit of day-to-day small business around. And what has been happening in Europe is that we had some adjacent solutions that we feel might be interesting -- might have been quite profitable also. And in the past, but are not the key ones that we are focusing on, and that's really the thing with the Switzerland labs, for example, getting that out because it's not a key focus. We think help us having the right priorities; and b, as a management, fully focused on the integration of our recent acquisition and on our priorities of sustainable solutions for energy condition, digitalization and the shift of the portfolio of Places.

Christine Disch executive
#25

Okay. Next up is Andy Murphy from Edison.

Andrew Murphy analyst
#26

I'll stick to the format of two. So my first question relates to the U.K. and all the political changes that have been occurring recently and sort of budget restrictions. I was just wondering what your views were on whether there's any risk to existing projects that you have or whether you think that the U.K. government will have to rein back on investments in the future, which may have an impact on your future cash flows and projects? And then secondly, just thinking about the M&A disposals and the questions you had around cash flows and balance sheets. I was just wondering could you just give us a little bit of thought around where and if you might be considering more M&A in the near term or near term or near to medium term? And also, the flip side to that, of course, is that you've made a number of disposals. So I was wondering whether there's anything else of a material nature within the portfolio that might be on its way out at some point.

Peter Oosterveer executive
#27

Okay. Thanks, Andy, for the questions, and we'll follow the same sequence again. I'll take those questions where I can provide you with a meaningful response and the other ones will be handled by Virginie. And I'll preface my first answer to your first question by saying that I'm not a U.K. citizen. So I've looked at the political environment in the U.K. from an outside perspective, if you don't mind. And I'm not going to dwell on it. I could smile about it as in looking at what all happened in a relatively short time frame. But the reality, of course, is that what we all need is stability. And I hope that with the most recent chapter as we saw unfolding late last week and the early part of this week that stability will be given. Now your question is specifically about do we see any risk or projects in our portfolio, which are at risk? Not at this particular point in time. It is obviously early days. I think the current Prime Minister has only been in charge since I believe Monday, if I'm not mistaken. So we probably need to give them a little bit more time and ourselves a little bit more time as well. But we don't see any projects at immediate risk. So no worries there from our perspective. Then your question on M&A and what is next? We are very happy with the close of IBI, and we hope to also close on DPS relatively soon. And that will give us a pretty full plate. And we want to ensure that we integrate them expediently, efficiently and seamlessly before we take on something, which would be as meaningful and as sizable as these two. So maybe that is a disappointing answer or maybe it's a reassuring answer. I think first things first, we want to be sure that we do justice to the large investment we did on these two acquisitions before we do something sizable again. So first things first is what I would say, Andy. And then Virginie, the last question was on disposal.

Virginie Dupérat-Vergne executive
#28

Yes. For sure. And thank you, Andy because I think that Luke asked already the same question, and I sit on it. So I apologize for that. So we've been probably having our biggest quarter on that element. And this portfolio review is hopefully getting to an end. We hope by the end of H1, nothing else that we think needs to be addressed is out. And potentially, when you do some acquisitions the way we've been doing, you know very much that we have been winding down Middle East for quite a while. There is a little bit of Middle East coming in with IBI also. So that are the sort of things that we might need to address also in addition of what we've been doing, making sure that what we get from our acquisitions in terms of portfolio is also aligned with what we to have. Then in terms of the [indiscernible] Arcadis 1, there might be one or two other elements to come in the next few months. But at the latest end of H1, that should be fully behind us, and I do not expect to see a significant impact as the one that we've been seeing in this quarter. This was probably the biggest one in terms of number of operation and magnitude of the impact of operations.

Christine Disch executive
#29

I think those were all the questions for today. Thank you very much. So now we concluded the Q&A session. I would like to give Peter the opportunity to give some closing in our comments.

Peter Oosterveer executive
#30

Yes. Thanks, Christine. And there's one more question I see in the chat room, which I think is important, which is about attrition. What is the -- what can you tell us about the attrition rate in Q3? So what we started the signal in Q1 and then again in Q2 was a positive trend in stabilizing attrition rate, and that positive trend has continued. So it's now actually not stabilizing anymore, but it is starting to show the downward trend, which, of course, the trend we were looking for. So in that respect, we feel like we had turned the corner and attrition is heading in the right direction maybe equally important, and I've commented on that in the past as well is the fact that we also, in addition to attrition measure engagement, and engagement is more of a leading indicator where attrition is more of a lagging indicator. And the good news is that the most recent engagement survey, which we concluded in September, so last month, showed a significant positive jump. A very significant jump, which we actually probably didn't expect to happen in one quarter. So very, very positive and pretty much across the board. And again, taking that as a leading indicator, that is extremely positive. So I thought I addressed that question as well. And then just a couple of closing comments, if you don't mind. First of all, as always, thank you for your interest in Arcadis and your active questioning today. I believe that what we have done in Q3 is deliver a pretty strong performance. And I think we've also, through that strong performance demonstrated that we took the right decision to move to the global operating model and the creation of the 3 GBAs. And I have to applaud the management teams in the 3 GBAs and anyone sort supporting them for that strong performance. We are now seeing that when we bring the best of Arcadis to opportunities, which demand the best of Arcadis, no matter where the capability sits that we can be very, very effective, very attractive to our clients and probably very difficult to beat. So I'm really happy that the global operating model is starting to work. When you look at the strategy, which we rolled out in late '20, then we focused on three levers: digital leadership, sustainable solutions and focus on scale. I think all three were addressed during the conversation today, the digital leadership, which is further enhanced by the capabilities IBI brings to Arcadis, sustainable solutions simply addressing what we see as a recurring strong consistent demand from the market to deliver sustainable solutions and focus on scale to ensure that we focus on the right geographies that we do focus on the right clients and that we -- in terms of the geographies, focus on those geographies where we have a right to play and an opportunity to win. And then, even though I did tell you that I will miss the interaction with yourself because of the decision I took, there's still two more quarters, which you will have to deal with me. And let me reassure you that I will use these 2 quarters until the 11th of May to focus almost exclusively on two things. That is, a, to facilitate an effective transition to Alan, assuming that our shareholders will endorse the nomination. And that is something I feel very positive about. I've worked with Alan pretty much since I joined Arcadis, so I'm very comfortable to take that on in the next 6 months. And then secondly, I really want to finish the integration of IBI and hopefully, soon DPS as well. And that will be also in close collaboration with Alan, but that probably will be my main focus for the next 6 months. So I'm not going anywhere. I will see you at least two more quarters. And my focus in the meantime, will be on both the transition to Alan as well as the effective integration of both IBI and hopefully, soon DPS as well. So thanks, again, for your interest in Arcadis. And please stay safe. Thank you.

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