Willis Towers Watson Public Limited Company (WTW) Earnings Call Transcripts

Willis Towers Watson Public Limited Company's Latest Earnings Call - Q2 FY2026

In the second quarter of fiscal 2026, Willis Towers Watson (WTW) reported a 5% organic revenue growth, alongside a 17% increase in adjusted diluted earnings per share to $3.35. The company achieved a 100 basis point expansion in adjusted operating margin to 19.5%. Management maintained its guidance for mid-single-digit organic growth for the year but introduced a new AI acceleration plan, Propel, which is expected to generate $400 million in run rate savings by 2028, enhancing long-term margin targets to approximately 30%.

Reported metrics

Guidance from management

Management maintained its fiscal 2026 guidance for mid-single-digit organic growth while introducing a new target of approximately 30% adjusted operating margin by 2028, reflecting the expected benefits from the Propel initiative.

What management said

Yes. Thanks, Elyse. I'm not going to call out exact percentages, but just to say that it was just a small amount of timing. You will remember in Q1 because I think you are the person that asked me this question that we were off of our own plan just a little bit, although we were further off your expectations. So from our perspective, we are on a good trajectory for the year and happy with where we are at the end of t...

Yes, sure. It's Andrew. Just on the timing of expenses, there'll be in 2026. I think a big majority of it will come in '27 and '28. And the cost savings will follow that spend. The cost will run through the GAAP income statement, but would be adjusted out in our adjusted non-GAAP measures. So you'll be able to see it both ways, we want to try and be transparent as possible here. And then also on a quarterly basis, we...

What analysts pressed on

Analysts expressed concerns about the flat revenue in the Career segment, particularly due to geopolitical factors affecting project work in the Middle East. There were also questions regarding the timing and impact of the Propel initiative on future growth and margins.

Main topics on the call

• AI Acceleration Plan - Propel — WTW announced Propel, an AI acceleration initiative expected to generate $400 million in run rate savings by 2028. CEO Carl Hess stated, "Propel represents one of the most compelling investment opportunities available to...
• Strong Revenue Growth — The company delivered 5% organic revenue growth, driven by a 7% increase in Risk & Broking and 4% in Health, Wealth and Career. CFO Andrew Krasner noted, "Our growth figures throughout are on an organic basis," highlight...
• Margin Expansion — WTW achieved a 100 basis point increase in adjusted operating margin to 19.5%, with expectations for continued margin expansion. Management indicated, "We expect to deliver adjusted operating margin of approximately 30% ...
• Capital Return Strategy — The company repurchased $450 million of shares during the quarter and plans to continue share repurchases of at least $1 billion for the full year. Andrew Krasner stated, "We view share repurchases as an attractive and d...

Read the full Willis Towers Watson Public Limited Company transcript (Q2 FY2026) → Summary generated from the call transcript; every figure above is stated by management on the record.

Earnings Call History

EarningsCalls.dev has 41 Willis Towers Watson Public Limited Company earnings call transcripts on record, spanning February 6, 2020 to July 30, 2026. Based on this history, Willis Towers Watson Public Limited Company reports quarterly. The most recent call on file is dated July 30, 2026. The full list is below — each row opens the complete, free-to-read transcript.

Ticker

WTW

Exchange

NasdaqGS

Country

US

Sector

Financials

Industry

Insurance

Calls on record

41

First call

February 6, 2020

Most recent

July 30, 2026

Reporting cadence

quarterly