Etsy, Inc. (ETSY) Earnings Call Transcripts

Etsy, Inc.'s Latest Earnings Call - May 27, 2026

In the first quarter of fiscal year 2026, Etsy, Inc. reported a year-over-year growth in gross merchandise sales (GMS) of 5.5%, signaling a recovery from previous declines. The company generated $10.5 billion in GMS, with management expressing confidence in achieving sustainable growth driven by strategic priorities focused on customer experience and retention. Guidance for the full year indicates optimism for continued growth, supported by improvements in active buyer metrics and enhanced mobile app engagement.

Reported metrics

Guidance from management

Management expressed confidence in achieving sustainable growth for the full year, supported by improvements in buyer metrics and strategic initiatives. They indicated that GMS growth is expected to continue as they focus on enhancing the customer experience.

What management said

They are. They are for sure. or less than 1% of our GMS. So we're not -- it's not conclusive evidence of a whole lot yet, but we like what we're seeing so far. And I think it's only going to get better because we're iterating at it all the time.

A lot of it comes to the centralized team. I think there's some localized marketing that is helpful and required, but even that can be done fairly central. So one of the great things about our business is it's a very capital-light, very like boots on the ground light business. You said sales and marketing and that was like sales. We don't have any sales. It's -- we have marketing and customer support. That is for sur...

What analysts pressed on

Analysts raised concerns about the competitive landscape and potential pressures on pricing and take rates due to external factors. There were also questions regarding the sustainability of buyer growth and the impact of macroeconomic conditions on consumer behavior.

Main topics on the call

• GMS Growth Recovery — Etsy reported a GMS growth of 5.5% year-over-year, marking a turnaround from previous declines. Management noted, "for the first time in several years, we have given a full year outlook for not just the next quarter, but...
• Strategic Priorities — Management outlined four strategic priorities aimed at enhancing customer experience: improving discovery, matching search queries with relevant items, focusing on customer retention, and emphasizing Etsy's unique brand....
• Mobile App Engagement — The mobile app now accounts for 47% of GMS, with a year-over-year growth of 11%. Management highlighted that "the mobile experience is one that is just more personalized," which is crucial for increasing engagement and c...
• Active Buyer Trends — Etsy saw a sequential improvement in active buyers, with management stating, "we're encouraged about where we are on active buyers." This includes a 7% increase in reactivated buyers, indicating potential for future grow...

Read the full Etsy, Inc. transcript (May 27, 2026) → Summary generated from the call transcript; every figure above is stated by management on the record.

Earnings Call History

EarningsCalls.dev has 77 Etsy, Inc. earnings call transcripts on record, spanning February 26, 2020 to August 6, 2026. Based on this history, Etsy, Inc. reports quarterly. The most recent call on file is dated August 6, 2026. The full list is below — each row opens the complete, free-to-read transcript.

Ticker

ETSY

Exchange

NYSE

Country

US

Sector

Consumer Discretionary

Industry

Broadline Retail

Calls on record

77

First call

February 26, 2020

Most recent

August 6, 2026

Reporting cadence

quarterly